Privacy Policy
1. Introduction
SILVER PARK (HONG KONG) LIMITED (“we,” “our,” or “us”) operates the website brokertoy.com (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By accessing our Site and using our services, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect several types of information from and about users of our Site:
Personal Identification Information:
- Name and contact details (email address, phone number)
- Shipping and billing address
- Payment information (credit card details, PayPal information)
- Order history and preferences
Technical and Usage Information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on the Site
- Referring websites and search terms
Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and personalize content.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, accounts, and requests
- To provide customer support and respond to inquiries
- To improve our products, services, and Site functionality
- To send marketing communications (with your consent)
- To prevent fraud and enhance security
- To comply with legal obligations
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Performance of a contract (processing your orders)
- Legitimate business interests (improving our services)
- Legal compliance (meeting regulatory requirements)
- Your consent (for marketing communications)
5. Data Sharing and Disclosure
We may share your information with:
- Payment processors to complete transactions
- Shipping carriers to deliver products
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners (with your explicit consent)
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access and receive a copy of your data
- Right to rectification of inaccurate data
- Right to erasure of your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us at vip@brokertoy.com.
9. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- SSL encryption for all data transmissions
- Secure payment processing
- Regular security assessments
- Limited access to personal data
- Employee training on data protection
10. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze Site traffic and usage patterns
- Deliver targeted advertisements
- Improve Site functionality
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.
12. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: vip@brokertoy.com
We will respond to all legitimate requests within a reasonable timeframe.